Responsible Gaming at Orionbets

At Orionbets, your safety and well-being are our top priorities. We believe gambling should be an enjoyable form of entertainment, not a source of harm or distress. In line with the United Kingdom’s stringent gambling regulations and best practices, we provide comprehensive tools and resources to help you gamble responsibly and maintain full control over your play.

Our Commitment to Safe Gambling

Orionbets operates under the licence and guidance of the UK Gambling Commission, ensuring compliance with the UK Gambling Commission rules and codes of practice. We are dedicated to preventing gambling-related harm by promoting awareness, providing practical controls, and offering support whenever needed.

Tools to Help You Stay in Control

We offer a variety of responsible gambling features designed to empower you to manage your gaming in a safe and balanced way:

Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much money you add to your account.
Wager and Loss Limits: Define maximum stakes and loss thresholds to keep your betting within your budget.
Session Time Limits: Choose how long you want to play before being automatically logged out to prevent prolonged sessions.
Reality Checks: Receive periodic reminders about the time and money spent during your gaming sessions.
Self-Exclusion: Temporarily suspend your account access for a minimum of 24 hours up to six months or longer, if required.
Permanent Account Closure: If you decide to stop gambling permanently, you can request account closure at any time.

All these settings can be easily managed through your account dashboard, giving you complete control over your gambling experience.

Recognising Problem Gambling Behaviour

Gambling should always be a form of leisure. However, if you notice any of the following signs, it may indicate that your gambling habits are becoming problematic:

Gambling to recover previous losses or to make money.
Borrowing money or using credit to fund gambling.
Spending more time or money than you initially planned.
Neglecting work, family, or social responsibilities due to gambling.
Experiencing conflicts with loved ones about gambling.
Using money intended for essential expenses such as rent, bills, or food.
Constantly thinking about gambling or planning your next bet.

If you identify with any of these behaviours, we strongly encourage you to seek help and use the support services available.

Practical Tips for Healthy Gambling

To help you maintain a healthy relationship with gambling, please consider the following advice:

Decide beforehand how much money you can afford to lose and never exceed this amount.
Treat gambling strictly as entertainment, not as a way to make money.
Avoid chasing losses by increasing bets to recover money lost.
Don’t gamble when feeling stressed, upset, or under the influence of alcohol or drugs.
Set time limits for your sessions and take regular breaks.
Use only disposable income for gambling—never essential funds.
Balance gambling with other hobbies, interests, and social activities.

Self-Assessment and Support

If you are uncertain about your gambling habits, we offer an anonymous self-assessment quiz designed to help you evaluate your behaviour and risk level. You can access this tool anytime via your account or our website.

For personalised support, our Responsible Gambling Team is available to assist you confidentially. Contact us at [email protected] or via Live Chat on our website.

Account Restrictions and Exclusion Procedures

If you feel the need to take a break or stop gambling, Orionbets provides the following options:

Temporary Self-Exclusion: Lock your account for a period ranging from 24 hours to six months or longer. During this time, you will be unable to access your account or place bets.
Permanent Account Closure: You may request permanent closure of your account at any time by contacting our support team.
Withdrawal of Funds: Please ensure you withdraw any remaining balance before initiating account closure.
Reactivation Policy: Accounts closed for reasons other than responsible gambling concerns may be reactivated upon request and review. However, we reserve the right to refuse reactivation if it is deemed necessary to protect your welfare.

Protecting Minors and Vulnerable Individuals

Orionbets strictly prohibits gambling by anyone under the age of 18. We employ rigorous age verification procedures during registration and account management to prevent underage gambling.

To further protect minors, we recommend the use of parental control and filtering software such as Net Nanny or Qustodio. Please keep your login details confidential, never share your account information, and always log out after use—especially on shared devices.

External Support and Resources

If you or someone you know is experiencing difficulties related to gambling, the following UK-based organisations offer confidential advice and support:

We also recommend the use of tools such as BetBlocker to help restrict access to gambling websites across devices.

Contact Us

If you have any questions or concerns about responsible gambling, please do not hesitate to contact our dedicated team at [email protected] or reach out via Live Chat on our website. We are here to support you 24/7.

Remember: Gambling is intended as a fun and entertaining activity. Always play responsibly, stay in control, and seek help if you ever feel your gambling is becoming a problem.